Last updated: 27 September 2026
StockUp is operated by SpendWise Apps ("we", "us", "our"). This policy explains what information we collect when you use the StockUp app ("the App"), how we use it, and the choices you have.
In short: we use your information to run and improve the App, and to create aggregated, de-identified insights about grocery shopping that we may share with or sell to brands, retailers and research partners (see StockUp Insights). We never sell your personal information, and we never give anyone your name, email, account, individual List, Cart or purchase history.
StockUp can be used either anonymously (the default) or with an optional account. The information we collect depends on how you choose to use the App.
StockUp offers optional sign-in using your email address, Apple ID, or Google account. Signing in lets you access your List, Cart, and preferences from any device. If you sign in, we additionally collect:
If you purchase a StockUp Premium subscription, we additionally collect:
Quick Cart is a StockUp Premium feature that sends your Cart to your Coles or Woolworths trolley inside an in-app browser, where you sign in with your own retailer credentials. We never see, collect, or store your retailer username, password, or session tokens.
When you complete a checkout, we save a record of that purchase on our servers - the retailer and store, the date, the items and prices, and the order total - so it appears in your purchase history and savings tracking. To do this we read back the line items of orders you complete using each retailer's own APIs, the same ones its website uses. We do not collect your delivery address or payment details.
Smart Shop is a StockUp Premium feature for shopping in person. When you start a shop we record which retailer and store you selected, so we can fetch that store's live prices and stock availability. Selecting a store for a shop does not change your saved preferred store.
When you finish a shop, we save a record of it on our servers - the retailer and store, the date, and the items you ticked off with their prices - so it appears in your purchase history and savings tracking. You can choose Don't record when finishing, in which case nothing is saved.
The free version of StockUp is supported by advertising, delivered by Google AdMob. Ads appear in search results, category browsing, the List tab and product pages. Home, your Cart and your profile are ad-free for everyone, and StockUp Premium removes ads entirely.
When ads are shown, Google may collect and process information to serve and measure them, including your device's advertising identifier (the IDFA on iOS or the Advertising ID on Android), general device and app information, and approximate (not precise) location derived from your IP address. This is governed by Google's privacy policy, not ours - we do not receive this data.
On iOS, we ask before any tracking happens. Apple's App Tracking Transparency prompt appears first, and if you decline, your advertising identifier is not shared. Where required, you will also see a consent prompt letting you choose between personalised and non-personalised ads, and you can change that choice at any time. You can reset or disable your advertising identifier in your device settings.
StockUp does not share your List, Cart, purchase history, email address, or account details with advertisers.
StockUp Insights is how we help keep StockUp free. We combine shopping activity from many StockUp users to produce aggregated, de-identified insights about grocery shopping - for example, how shoppers respond to prices and specials, which products are considered and chosen within a category, how often shoppers switch between products or brands, and what ends up being bought. We may share or sell these insights to food and grocery brands, manufacturers, retailers, and research and analytics partners.
Insights are built from the information described above, including:
Insights are only ever reported for groups of shoppers large enough that no individual can be identified, and we contractually prohibit partners from attempting to re-identify anyone.
You can ask us to exclude your activity from StockUp Insights at any time by emailing spendwiseapps@gmail.com from the email address you sign in with. If you use StockUp without signing in, we cannot identify your activity from an email, so please sign in first and then contact us. We will stop including your activity and delete the information we hold about you for StockUp Insights. Insights that have already been produced cannot be un-made, but they never identified you. Opting out does not affect the features available to you in the App.
We do not collect your phone number, precise location, contacts, photos, or payment information. We do not collect or store your Coles or Woolworths account credentials, session cookies, or any other authentication data for those retailers.
We use the following third-party services to operate the App:
These providers process information on our behalf to operate the App and may not use it for their own purposes, except as described for Google AdMob above.
Some of these providers store or process information outside Australia, mainly in the United States.
We do not sell or rent your personal information. StockUp Insights partners receive only aggregated, de-identified insights, as described above. We may disclose information if required by law, or to a purchaser or successor if the App or our business is sold, on terms consistent with this policy.
Your data is retained for as long as you use the App. You can delete individual items from your List and Cart at any time.
If you are signed in: you can permanently delete your account and all associated data (List, Cart, Cart history, preferences, push tokens, feedback, product reports, purchase history, StockUp Insights data, and any subscription record) at any time from the Profile tab. Deletion is immediate and irreversible. Records of app usage are kept only in de-identified form - with any link to you removed - to help us measure how the App is used overall.
Deleting a purchase from your purchase history also deletes the order and Cart-send records linked to it.
If you are using anonymously: uninstalling the App or clearing its data will permanently disconnect you from your data on our servers, and we will have no way to link it back to you. Anonymous accounts that have not been used for 90 days, and have nothing saved (no List, Cart, price alerts or purchase history), are automatically deleted from our servers along with their data; app usage records are kept only in de-identified form.
You can also use our Account Deletion page to request deletion by email. We will process your request within 30 days.
The App does not knowingly collect personal information from children. No identifying information is required to use the App.
We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the App after changes constitutes acceptance of the updated policy.
You can ask to access or correct the personal information we hold about you, or make a privacy complaint, by emailing us. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
SpendWise Apps
Email: spendwiseapps@gmail.com
